Why Global Diners Is Building a Catering Platform: Our Team's Vision for the Client Portal
Why Global Diners is building a catering platform is a question our team hears more and more from operators, flight departments and cabin crew. The answer is simple: inflight catering for private aviation deserves the same clarity as every other part of the flight. A clear price before preparation, one shared record of each order and a calm process that works the same way at every airport.
Global Diners prepares VVIP inflight catering in our own kitchens in Paris, Nice and Madrid and in our kitchens at more than 2,500 airports, including Prague (LKPR / PRG) and Warsaw (EPWA / WAW). This article shares our team's vision for the Global Diners client portal, coming soon, and the principles that guide it: transparency, one shared workflow, personal service supported by structure, and people at the centre.
The starting point: what clients ask us for
Our clients are operators, charter managers, flight departments and the cabin crew who look after their passengers. When they describe the ideal catering partner, they rarely ask for more choice or more channels. They ask for clarity: a price they understand before the order is prepared, one place to see what was confirmed, and the confidence that the same standard will appear on board in Prague, Warsaw or Paris.
Operators want catering spend that is easy to read and easy to explain to owners.
Flight departments want one process that works at home base and at every outstation.
Cabin crew want orders that are simple to place, easy to update and ready to serve.
Finance teams want each confirmation and invoice to match the order, line by line.
Each of these wishes points in the same direction: a shared, organised workflow around one menu and one team.
Principle 1: transparency from the first message
Transparency starts with how an order is priced. The Global Diners menu card carries no prices, because every request receives a dedicated quote for that exact order, airport and delivery. The client sees the price before preparation begins, and the quote becomes the reference for the confirmation and the invoice.
Clarity is a form of hospitality. When the price, the order and the invoice tell the same story, everyone can focus on the passenger.
Ordering directly with the kitchen that prepares the food keeps the information accurate and the price easy to follow. It is the same idea we describe in private jet catering cost control and in catering invoices and owner trust.
Principle 2: one shared workflow
A catering order connects many people: the crew who places it, the operations team who follows the schedule, the kitchen that prepares it, the FBO or handler who receives it and the finance team who closes it. When each of them works from a separate message or spreadsheet, a lot of energy goes into keeping everyone aligned. A shared workflow lets all of them see the same order, the same confirmation and the same documents.
Stage of an order | What each team needs | Global Diners today | With the client portal |
Request | A simple way to send complete details | One email to order@globaldiners.com | Order requests in one space |
Quote | A clear price before preparation | A dedicated quote per request | Quotes kept with each order |
Confirmation | One reference for crew and operations | Written confirmation by email | Confirmations organised by flight |
Documents | Records that match for finance | Documents sent with each order | Documents in one place |
Principle 3: personal service, supported by structure
Aviation already knows that the most reliable way to deliver excellence is to combine skilled people with clear procedures. Checklists do not make pilots less talented; they make their talent consistent. Catering works the same way. The Global Diners menu is the shared reference, special requests are noted on the order from the start, and our specialised team follows each request from the kitchen to the aircraft.
This structure is what allows a personal touch to travel. A passenger's favourite breakfast, a halal or kosher menu, an alcohol-free service or a selection of caviar, smoked salmon, cheese and pastries can be prepared in the same way in Nice (LFMN / NCE) and in Prague (LKPR / PRG), because the process behind it is the same.
Principle 4: fairness for everyone in the chain
A good catering platform should work well for every party. For clients, that means clear prices and clear records. For our kitchens, it means complete, accurate orders received in good time, which is why we recommend ordering 24 hours ahead. For FBOs and handlers, it means a delivery time agreed in advance. When every party receives what it needs, the whole chain runs smoothly and the passenger simply enjoys the meal.
Principle 5: technology in service of people
Our team believes that the future of private aviation catering combines organised digital tools with human service. Technology is very good at keeping information in one place, remembering past orders and making documents easy to find. People are very good at hospitality, judgement and care. The client portal is designed to handle the first so that our team, and the cabin crew, can give more time to the second. Our article on AI in business aviation catering explores the same balance.
Coming soon: the Global Diners client portal
The Global Diners client portal is designed to bring the Global Diners menu, order requests, confirmations and documents into one space for crew, operations and finance. We are preparing it carefully, step by step, with the same attention we give to every order. Until it opens, every request continues to go through order@globaldiners.com, where our specialised team prepares your dedicated quote and confirms each detail in writing.
Delivery remains unchanged: planeside from our own kitchens at Paris (LFPB / LBG) and Nice (LFMN / NCE), at the FBO in Madrid (LEMD / MAD), and coordinated with your FBO or handler at every other airport. Cabin crew can also read how flight attendants save time on catering planning.
Inflight Catering for Prague and Bohemia Festivals, Races and Shows (LKPR / PRG)
Prague combines year-round business travel with strong leisure peaks, and Václav Havel Airport handles both from its position on the western edge of the city. The heaviest weeks for private-jet catering come with the spring music season, the July film festival in western Bohemia and the Christmas markets, which run into a lively New Year. At these times the city's hotels and restaurants fill quickly and handlers manage more arrivals in compressed windows. Order earlier than the standard 24 hours, send passenger numbers as soon as they are firm, agree delivery times with the handler and favour neat, travel-ready formats such as individual boxes, chilled platters and hot dishes in thermal carriers.
Event | When | Where |
Prague Spring International Music Festival | May to early June | Rudolfinum, Municipal House and venues across Prague |
Prague International Marathon | May | Old Town and central Prague |
Karlovy Vary International Film Festival | Late June to early July | Karlovy Vary, western Bohemia |
Signal Festival | October | Streets and landmarks of Prague |
Christmas markets | Late November to early January | Old Town Square and Wenceslas Square |
New Year's Eve | December | Central Prague |
Prague Spring International Music Festival at Prague (LKPR / PRG): May to early June
Founded in 1946, Prague Spring is one of Central Europe's leading classical music festivals, traditionally opening with Smetana's Má vlast at the Municipal House. Patrons, soloists and orchestras travel in for concerts across several weeks, and evening performances lead to late departures. Book catering a few days ahead, consider refined cold canapés and Czech cheese boards for post-concert flights, and agree evening delivery times with the handler. Restaurant pick-up from a favourite Prague address can be arranged on request.
Festival and market dates in Prague and Bohemia vary from year to year, so please confirm the current timings with our team when you order.
Things to do around Prague (LKPR / PRG)
Prague's historic core is compact enough to explore on foot. Cross Charles Bridge at dawn, before the crowds, then climb through the Lesser Town to Prague Castle, which overlooks the city from the hill above. The Old Town Square, with its astronomical clock, leads into a maze of medieval lanes. Petřín Hill offers gardens, a lookout tower and wide views, while Vyšehrad fortress gives a quieter perspective over the Vltava. River cruises, paddle boats and riverside bars are popular in summer. Golf courses, the chateau at Konopiště and Karlštejn Castle are within easy reach for a day out, and the spa town of Karlovy Vary makes a longer excursion.
Culture and heritage near Prague (LKPR / PRG)
Prague grew as a royal and imperial seat, and its streets span Romanesque, Gothic, Baroque, Art Nouveau and Cubist architecture. St Vitus Cathedral stands within the castle complex, and the Jewish Quarter preserves historic synagogues and the Old Jewish Cemetery. The National Museum, the National Theatre and the Rudolfinum anchor the city's cultural life, while the Mucha Museum celebrates Alfons Mucha's Art Nouveau posters. The historic centre is a UNESCO World Heritage Site.
Also nearby: Warsaw (EPWA / WAW)
Warsaw Chopin Airport lies in the south of the Polish capital, close to the business district. Business aviation flights serve Poland's largest financial and corporate centre, government ministries, embassies and international organisations based in the city. Warsaw has grown into a hub for technology, shared services and investment in Central and Eastern Europe, attracting executives throughout the year. Leisure guests visit the rebuilt Old Town, the royal palaces and the city's music and arts programme. Traffic is mainly business-led and remains steady across the seasons.
Warsaw rewards visitors with green space and a lively riverfront. Royal Łazienki Park, with its Palace on the Isle and roaming peacocks, is the city's favourite place for a stroll. The Vistula boulevards host summer bars, cycling paths and river beaches on the opposite bank. Climb to the viewing terrace of the Palace of Culture and Science for an overview of the skyline, then walk the reconstructed Old Town and the Royal Route towards Wilanów Palace. The Copernicus Science Centre suits families, and Kabaty Forest on the southern edge offers walking and cycling trails. Kampinos National Park, close to the city, protects dunes, wetlands and forest.
FBOs at every airport in this guide
Here are the business aviation terminals (FBOs) at each airport mentioned above. Our team coordinates every catering delivery with the FBO or handler you choose, and our own kitchens deliver planeside at Paris (LFPB / LBG) and Nice (LFMN / NCE).
Prague (LKPR / PRG): Euro Jet, ABS Jets, Bell Textron Prague A.S. and Time Air s.r.o.
Warsaw (EPWA / WAW): Excel Handling Sp. z o.o., LS Airport Services, Euro Jet, FCG Ops Warsaw Handling and Welcome Executive
Paris (LFPB / LBG): Dassault Falcon Service, Jet Aviation, Signature Aviation, Advanced Air Support International, Jetex Le Bourget, ExecuJet Paris and Universal Aviation France
Nice (LFMN / NCE): Signature Aviation, AviaVIP and DC Aviation G-OPS
Madrid (LEMD / MAD): General Aviation Service SL, AviaVIP, Sky Valet Spain and United Aviation Services S.L.
Frequently asked questions
Why is Global Diners building a client portal?
To give clients one clear space for the Global Diners menu, order requests, confirmations and documents, so that crew, operations and finance share the same information on every flight.
How do I order catering before the portal opens?
Email order@globaldiners.com with registration, airport, date, delivery time, passenger count and dietary needs. Our team sends a dedicated quote and written confirmation. We recommend ordering 24 hours ahead.
Why does the Global Diners menu card have no prices?
Every request receives a dedicated quote for the exact order, airport and delivery, so the price is clear before preparation begins.
Does Global Diners cater at Prague (LKPR / PRG) and Warsaw (EPWA / WAW)?
Yes. Our kitchens prepare inflight catering at both airports, with delivery coordinated with your FBO or handler.
Can I order chlebíčky open sandwiches for a flight from Prague (LKPR / PRG)?
Yes, chlebíčky are available on request for departures from Prague (LKPR / PRG). These small open sandwiches with ham, egg, salads, cheese and pickles are a Prague favourite and make an appealing cold platter. They are assembled fresh and packed chilled, and vegetarian versions can be prepared for passengers who prefer them.
Can you provide Czech desserts and pastries for a flight from Prague?
Yes, Czech pastries and desserts are available on request for flights from Prague (LKPR / PRG). Koláče filled with poppy seed, plum or sweet cheese, apple strudel, honey cake and Karlovy Vary spa wafers are popular choices. They can be served on board with coffee or packed as gifts for passengers to take home.
Explore more destinations and guides
Private jet catering in Prague (LKPR / PRG)
Private jet catering in Warsaw (EPWA / WAW)
Private jet catering in Nice (LFMN / NCE)
Shall we prepare your next order together?
From Prague and Warsaw to Paris, Nice and Madrid, Global Diners brings one menu, clear quotes and our kitchens at more than 2,500 airports to every mission. Send your next flight details to our specialised team and experience today the clarity that the client portal will soon bring into one space.
To request a quote, email order@globaldiners.com with your aircraft registration, airport, date, delivery time and passenger count. Our specialised team replies with a dedicated quote for your mission.
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